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triage

triage reads an incoming support ticket and returns its urgency, category, and a ready-to-send draft reply — so a support queue effectively triages itself. Built for the DevNetwork [API + Cloud + AI] Hackathon 2026. The live page is a static demo with a gallery of seeded example tickets and their outputs, each with a copy button for the drafted reply.

How it works

  • A single static page on S3 behind CloudFront, served from triage.hellocamie.com
  • A gallery of seeded examples: each shows a ticket alongside its urgency chip, category, and a drafted reply
  • Fully self-contained — no external assets, no backend

Highlights

  • Zero backend — static hosting only, costs pennies
  • One terraform apply deploys the page and DNS
  • Reuses the shared *.hellocamie.com wildcard certificate